Generally asked questions

FREQUENTLY ASKED QUESTIONS

How long will my orders take to get delivered ?

It would take us 2 business days to process and ship your order, and in case of special requirements or customizations, it would take 5 business days to dispatch. Domestic deliveries usually take 2-7 days to deliver in India.

Orders with international addresses may take about 15-20 days to get delivered.

What modes of payments are available at Roohani Rang ?

We provide Credit Card, Debit Card, UPI, Bank Transfer, and Net Banking Facility. To check out our products click here.

Can I modify the shipping address of my order after it has been placed ?

Only for Domestic orders – if you want to change/modify the shipping address, you can contact our customer care requesting to change/modify the shipping address and we can change it, provided the order is not in transit or packed from our end.

How secure is shopping in the Online Shop? Is my data protected?

We value our customer’s safety and privacy to the maximum. All your transactions and payments are processed in a secure environment, complying with the industry standards.

Where are you based ?

We are a small design studio based in Surat, Gujarat, India, All warehousing and designing happens here.

Have any queries ?

CONTACT US FOR ANY QUESTIONS

whatsapp (1)

WhatsApp

9510603492

at

E-Mail

namaste@roohanirang.com